We must receive full payment for your reservation two weeks prior to the program. The balance due for your group reservation will be included in the confirmation packet we will send along with a payment slip. Checks should be payable to Indiana University. To mail checks, please address them to Danielle Wilborn, Ernestine M. Raclin School of the Arts, IU South Bend, PO Box 7111, South Bend, IN 46634. Cash payments may be dropped off directly in the Arts Office located on the 2nd floor of Northside Hall, directly above the main entrance in Room #101. Enter at Door 20.
If your group requires special payment arrangements, please contact us to discuss options.
There are no refunds for unused seats. Should your school not be able to attend due to weather-related school delay, cancellation, or if IU South Bend is closed on the day of your planned visit all attempts to reschedule will be made before a full refund will be issued.
Please plan to arrive at the Campus Auditorium at Northside Hall (1825 Northside Blvd.) 15 minutes prior to the start of the show. If you are arriving by bus your driver should stop in front of the main entrance on Northside Blvd.
https://southbend.iu.edu/about/maps/index.html Additional maps marking direction of traffic will be included in your confirmation packet. Unloading of students is not permitted on the far side of the street as we are not allowed to close the road to general traffic. Please do not disembark until an MLHT representative has met your group and given instructions. The loading/unloading process is rapid. All name tags should be in the color assigned to your group to facilitate this process. Lanyard or hanging name tags are recommended as they can be easily moved over a coat or jacket to be visible at all times. Please place a sign in the front window of the bus with the school’s name and assigned color.
Buses will park on Northside Blvd. in front of the theatre; please follow parking instructions given by our house staff upon arrival. Buses should return to Northside Hall forty minutes after the start of the performance or remain parked in front of the building. A lounge area will be designated for bus drivers. If you are arriving by car, the most convenient parking is in the lot at the corner of Northside Blvd. and 20th St. Parking passes will be included in your confirmation packet. Chaperones arriving separately from the group must have name tags with your group’s assigned color and the name of the school.
Restroom facilities are located down the hall from the auditorium; a teacher or chaperone MUST accompany students to the restrooms and any other time a student will be apart from the group. In the event of an emergency, ushers will direct you and your students. At the close of the show, please remain in your seats until the ushers collect your group. They will guide you to your bus(ses) or designated eating area if you opted to bring sack lunches. Please note that available restrooms are not high capacity and there may be lines.